What Information Do We Collect?
As described in detail below, we may collect certain identifying information from or about you in connection with your use of, or your submissions to, the System (collectively, the “Collected Information”). Collected Information includes, without limitation, any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, service or other physical address, geographic location, business name, a phone number, an email address, and utility company. SolAmerica uses the information we collect for providing information regarding our products and services to you; marketing activities; improving the System’s content, materials, and services; and to more effectively and efficiently respond to both current and future customer inquiries.
Cookies and Usage Reports
By placing a small file known as a “cookie” on your computer (or other device), SolAmerica’s, and its third party service providers’, servers may passively gather information about all visitors’ use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, analytics (as described below), market research, and maintenance of user information. The information that we and our third party service providers may choose to track with cookies includes, but is not limited to, the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected device being used to access the System, your Internet protocol (“IP”) address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the System), how you were directed to the System, which specific pages you access on the System, how long you view each page, the time and date you access our System and the total number of visitors to the System and any portions thereof. We may also use your IP address to determine the general physical location of your computer or device and understand from what geographic locations our System visitors come.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly.
Some of the areas of the System may contain electronic images known as web beacons (sometimes known as clear gifs) that allow SolAmerica, and its third party providers or affiliates, to count and track users who have visited certain portions of the System. Web beacons collect only limited information, including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Web beacons do not collect any of your personal information.
How Can I Opt-Out of Promotional Correspondence?
We may send you emails with promotional offers only if you opt-in to receiving such emails. If you would no longer like to receive emailed special offer information, sales notifications or other promotional messages from us, please click the link at the bottom of any email you receive from us and follow the instructions. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
How Do We Use The Information That We Collect?
With Whom Do We Share Information That We Collect?
We do not sell, rent, or lease our user lists or the identity of individual users to third parties. However, SolAmerica may use and disclose certain aggregated, anonymized information, such as System usage data, to our affiliates, subsidiaries, or trusted business partners. Such information may also be shared with other users or the general public for advertising, informational, or comparison purposes. However, such information shall not be personally identifiable to any user.
What Information Do We Collect for Sweepstakes, Promotions, Contests & Surveys?
On the System, you may wish to participate in online polls, surveys, contests, sweepstakes and other promotions that we may offer from time to time. Participation in these polls, surveys, contests, sweepstakes and promotions is completely voluntary; you have a choice about whether or not to disclose information required to enter. Information requested may include personal contact information such as your name, address, date of birth, phone number, mobile phone number, e-mail address, username, and/or similar information. In addition, as noted above, we may share this information with our parent company, affiliates, and other organizations or entities. Through these online polls, surveys and promotions, you may choose to participate in activities such as sharing information found on the System with others and sending email invitations. In connection with any online polls, surveys, contests, sweepstakes and other promotions that we may offer from time to time via the System, we use the information you provide to administer the polls, surveys, contests, sweepstakes and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you, or the other people you select, about our services or our marketing partners may use such information to communicate with you about the online polls, surveys, contests, sweepstakes or other promotions or their products and services.
What Choices Do You Have?
When submitting information, corresponding, making requests for information, and otherwise interacting with SolAmerica and its representatives through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Note, however, that if you don’t provide certain requested information, it may prevent us from providing certain Services to you and could also prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly. Any promotional email we send to you will contain a link which will allow you to opt out of receiving any further correspondence.
How Do We Protect Information Collected About You?
Social Media Platforms and Websites
The System (including all the Website and all Services included therein) is intended for a general audience and is not intended for use or view by children under 13 years of age, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the System. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age.
Special Policy for Job Applicants
Any Collected Information that you provide to SolAmerica when applying for a career position with SolAmerica will be used solely to consider and act upon your application. SolAmerica may retain your Collected Information for a period of time, but only for as long as necessary for such purposes or as otherwise required or permitted by law. SolAmerica may disclose your Personal Information to its agents and/or affiliates for the purpose of evaluating your qualifications for the particular position you applied for, for other available positions or as otherwise required by law. SolAmerica may also disclose your Collected Information to third parties hired by SolAmerica to collect, maintain, and analyze candidates for career positions, or as otherwise required by law.
Visiting The System From Outside The United States
California Privacy Rights and Do Not Track Disclosures
Whom Can You Contact For More Information?
If you have any questions or suggestions about the System, SolAmerica (or any of our affiliates), our services, or our privacy practices, please contact us at info@SolAmericaenergy.com.